If you need any help or support, please contact our support team at:

JY chat online support 

Available in English/Chinese from 8:00am – 6:00pm (GMT+8), Monday – Friday.

Call the JY support team

you may contact the Customer Support Center directly via (+86)19868273620.

Monday–Friday,8 a.m.–6 p.m. UTC+08

Send email to JY

You can send email to JY via market02@jy-electronics.com.cn.